Since more and more courier companies have appeared on the market, each one of them is actively trying to deliver the best results. But that’s where the need for innovation comes into play and with that in mind integrating technology can be a very good idea at all times.
59% of all consumers are avoiding a company if they have bad courier support and that’s why they each retailer, especially those that are active online, need to try and deliver a very good user experience as fast as possible. A cheap international courier service will still offer good customer service, an example is live tracking of parcels. So if a client uses a courier to Australia they have instant access to online information about their shipment without needing a live person to provide the support keeping the cost down.
Companies like UberRush, Nimber, Piggybaggy and Starship will always be able to bring in the much needed support for retailers. The idea is that they work very hard to achieve their goals and the more you do that the better the results will be in the end.
Plus, technology also allows customers to have a better experience as well. It will provide